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    You can download a copy of our compliments, suggestions and complaints policy here

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    Tell us what's on your mind: if it's about a particular event, please tell us as much as you can about when it happened, where it happened, and what was involved.

    Now that you've told us - what would you like to happen?

    Is there anything else you'd like to say?

    Confidentiality

    If you are making a complaint, this will be seen by the Director of LASSN in order to investigate it and we will make every effort to protect your privacy.

    However, it may be necessary to tell the manager or volunteer the details of the complaint so that we can investigate it. We will not disclose your personal details but these may be recognisable from the nature of the complaint.

    If your feedback or complaint is about the Director, please email [email protected]

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