Refugee Week 2020 Day 4: Befriending
Resource Information
We’re using Refugee Week as a way to explain how the work of LASSN has changed during Lockdown. Each day we’re offering examples of how we’ve adapted what we do, to make sure asylum seekers and refugees and other migrants at risk of harm remain supported, empowered, and integrated. What's changed? Lockdown came at a strange time for Befriending - we'd only just nicely completed and publicised our Evaluation of Befriending and made our plans for the next year, when all this was thrown up in the air. As social distancing was introduced (and Lockdown soon afterwards), Befrienders found that they could not longer meet with the person they were matched with, and faced the new challenge of how supporting someone they could no longer meet. After months and months of building confidence to to get out of the house, to share a cuppa in a cafe, and to maybe to meet new people - asylum seekers and refugees were suddenly being told to stay inside, and to socially distance from others. Our fledgling social groups were hit particularly hard. In the months running up to lockdown we had placed particular emphasis on developing and expanding our Meet and Connect project. The aim of Meet and Connect is to assist isolated asylum seekers and refugees to meet up with other people in cafe spaces across Leeds in order to buld their confidence, practice English and to find out more about (and eventially to connect with) their local neighbourhoods. Lockdown meant we could no longer meet up like we used to, and the key message from the project set up to combat isolation and loneliness was "Stay Home, Save Lives and Protect the NHS." So, like English at Home, Befriending has stopped taking new referrals for the time being, and to concentrate on maintaining contact with the people we already know, to ensure they have sufficient food and resources to keep body and soul together accurate and accessible information on the Pandemic, and the key Public Health messages sufficient phone credit, and digital devices to keep in contact with their volunteers, and other sources of support volunteers who are sufficiently trained and supported to make the leap from face to face to online and phone support. Our Digital Inclusion scheme (supplying phone credit, wifi dongles and smartphones) is a direct response to the loneliness and isolation experienced by people on low incomes during Lockdown. And with the help and support of Leeds City Council's 100% Digital team, the West Yorkshire Police and Crime Commisisoner and friends at Solidaritech we have managed to extend support far beyond LASSN's befriending and Meet and Connect participants. Nicolla, our volunteer has been receiving orders, packing up bundles of phones and SIMS and other tech before couriering them out to folk who need them. We've set up regular Zoom calls (Monday Meetups) to help volunteers to grapple with the new technology and to build their confidence in maintaining meaningful relationships at a distance. This has not [...]